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Credit Control week - bookings open
04 October 2021 Rachel Ward, Learning and Development Manager
Bookings are now open for our Credit Control themed week taking place from the 2nd-5th November. We will be hosting a series of webinars across a range of topics which we hope you will find interesting and valuable to you and your team members. The webinars will take place between 09.30 – 17.00 across the 4 days and we will update this page with the schedule.
The week will include:
An overview of the HE Landscape, Julie Tam, Deputy Director of Policy UUK
Communicating with Impact, Claire Harvey, MBE, Anatta training
Student Loans Update, Paul Smith, SLC
Building Resilience and Dealing with Adversity, Claire Harvey, MBE, Anatta training
Student vulnerability training, Jacqueline McConnell, Compliance Office, STA international
Communicating and working effectively across cultures, Farnham Castle, Intercultural training
Fraud awareness, what to look out for and what is new, Keith Read, McCormick Technologies ltd
Proactive Credit Control and Debt Recovery - Best Practice to support your university, WPM
Best Credit Control practice, Chartered Institute of Credit Management
Global Payments made easy, Flywire
Early Engagement to deliver results, ACT Credit
Debt Respite Scheme and dealing with breathing space, ACT Credit
Credit Control Process panel with HEI’s, chaired by WPM.
We will also have some informal networking sessions too. We have a few more sessions to confirm and will keep the event page updated.
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04 October 2021 
Rachel Ward, Learning and Development Manager
