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Tips for using ActionFraud

02 May 2017      Matt Sisson, Projects and Membership Manager

One of the most common gripes from counter-fraud colleagues is that fraud attempts they report to the Police via ActionFraud are not acted on. While the quantity of frauds reported, and the relative size of the Police force, does mean that unfortunately not every attempt can be addressed, there are ways that you can report to ActionFraud that will increase the likelihood of your report being useful to the authorities.

The main thing is to report your fraud or fraud attempt as soon as you can after it’s been discovered. Don’t wait and upload attempts once a week or once a month. Fraud risk analysis is time-sensitive, as ActionFraud uses computer intelligence to aggregate and assess some reports. Spikes in reports at a certain time are more likely to be acted on, so don’t wait to submit.

Secondly, if this means that you would spend forever submitting, note that your university can apply for the Business Reporting Tool (BRT) that allows bulk uploads. This might help you keep on top of reporting.

Finally, when you’re filling out the report, don’t put lots of information in the free text areas – these are only read if the report is investigated in more detail, so you might be wasting your time. Instead, just put key information against the scored boxes. This will make it more likely to be read by the analysers. 



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